Solacia Cares Referral Programme
Connecting Residents to Specialised Support
Bridging the gap to specialised care, so you get the right support at the right time.
At Solacia Cares, we understand that each individual’s journey is unique, and sometimes specialised care beyond our in-house services is essential for achieving long-term well-being and independence.
To meet this need, we’ve developed a robust and compassionate Referral System that ensures our residents have access to the expert support required for their specific challenges. Whether it’s advanced medical care, legal aid, or specialised mental health services, we are committed to empowering residents by connecting them with the right professionals at the right time.
Specialised Service Referrals
While Solacia Cares provides comprehensive support services, we recognise that there are times when residents need access to more specialised help.
Our referral system connects individuals with trusted external partners who offer a wide range of services not available in-house, such as legal aid for tenancy disputes or immigration issues, advanced healthcare for complex medical conditions, and mental health services that require specialist intervention.
By establishing strong relationships with expert service providers, we ensure that residents receive tailored, high-quality support to meet their unique needs and challenges.
Collaborative Case Management
A key part of our referral system is our commitment to Collaborative Case Management, where we work hand-in-hand with partner organisations to deliver seamless, integrated care.
Our dedicated case management team ensures that when a resident is referred to an external service, the transition is smooth and well-coordinated. We stay actively involved, facilitating communication between residents and service providers, so that no aspect of care is overlooked.
This collaboration allows for a more holistic approach, addressing multiple areas of need simultaneously and ensuring that residents receive comprehensive support without the added stress of navigating different systems on their own.
Service Mapping and Coordination
To ensure the most effective and timely support, Solacia Cares has developed a Service Mapping and Coordination initiative. This proactive approach identifies and catalogues the wide range of services available in our community and beyond, ensuring that residents are referred to the most appropriate service providers based on their individual needs.
By creating and maintaining strong partnerships with various organisations, from legal experts to healthcare providers, we can ensure that each resident’s unique challenges are matched with the right solution. This systematic coordination saves time, reduces uncertainty, and ensures that no resident is left without access to the critical support they need.
Our Referral Programmes are an essential part of the advocacy and empowerment we provide at Solacia Cares. By establishing a network of specialised service providers, ensuring collaborative care across multiple sectors, and mapping out the best pathways for each resident’s needs, we are able to deliver a truly holistic and personalised support system. Whether it’s overcoming legal hurdles, accessing advanced healthcare, or finding mental health services, we ensure that every resident is equipped with the tools and resources they need to move forward with confidence and dignity.
Need expert help? We’re here to connect you to the support that makes a difference.
At Solacia Cares, we understand that accessing specialised support is crucial for overcoming specific challenges. Our referral system connects you to trusted experts in legal aid, advanced healthcare, mental health services, and more. We’re here to ensure you get the right help, at the right time, with a smooth and supportive process every step of the way.