Solacia Cares Accessibility Policy: Ensuring Inclusive Access to Support and Services for All
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Accessibility Statement for Solacia Cares
At Solacia Cares, we are committed to ensuring that our website is accessible to all users, regardless of their abilities or disabilities. We strive to provide a seamless and inclusive experience for everyone who visits our site, in line with our mission to promote equality, diversity, and inclusivity across all areas of our business.
Our Commitment
We are dedicated to making our website accessible to the widest possible audience by adhering to the standards set out in the Equality Act 2010 and ensuring compliance with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, established by the World Wide Web Consortium (W3C). These guidelines define how to make web content more accessible to people with disabilities, including those with visual, hearing, cognitive, and motor impairments.
Accessibility Features
To enhance the user experience for individuals with disabilities, we have implemented the following features:
Keyboard Navigation
Our website is fully navigable using a keyboard, enabling users with motor disabilities or those who prefer to use the keyboard to access all content and features.
Text Alternatives for Images
We have included descriptive alt text for all images, ensuring that users relying on screen readers can fully comprehend the visual elements of the website.
Colour Contrast
Our website’s design and text have been created with appropriate colour contrasts to ensure readability for users with visual impairments, including colour blindness.
Scalable Text
Visitors to our site can easily resize text using browser controls, making the content more accessible to individuals with visual impairments.
Accessible Forms
Our contact forms are designed to be accessible, with clearly labelled fields and instructions, providing screen reader compatibility and ease of use for individuals with visual or motor impairments.
Screen Reader Compatibility
We have designed our website to be compatible with screen reader technologies, making content accessible to individuals who are blind or have low vision.
Ongoing Efforts
We are continuously working to improve the accessibility of our website. This includes regular reviews and updates to ensure compliance with accessibility standards, as well as making ongoing adjustments based on user feedback.
Third-Party Content
While we strive to ensure all content on our website is fully accessible, certain third-party applications or content, such as embedded videos or external links, may not meet the same accessibility standards. We are committed to working with third-party providers to encourage improvements in their accessibility where possible.
Contact Us
If you experience any difficulties accessing our website or have any suggestions on how we can improve our accessibility features, please contact us. We welcome your feedback and will do our best to address any issues as promptly as possible.
- Email: info@solaciacares.co.uk
- Phone: (0121) 809-1544
- Mobile: 07358 149 233
- Address: 71 – 75 Shelton Street, Covent Gardens, London, WC2H 9JQ
We aim to respond to all accessibility related queries within 5 business days and will work to resolve any issues to the best of our ability.
Empowerment starts with accessibility. We are committed to creating an inclusive environment where every individual, regardless of ability, can access the support and resources they need to thrive.