
Solacia Connect – Stay Connected, Stay Supported
In today’s interconnected world, accessibility and efficiency are vital to delivering meaningful support. Solacia Connect is Solacia’s pioneering digital platform, created to empower residents, landlords, and employees by centralising essential services, resources, and communication tools.
This innovative platform embodies Solacia’s commitment to leveraging technology to create positive social impact while maintaining the human touch that defines our organisation. With residents as the primary users, the first phase of Solacia Connect focuses on enhancing their access to services and resources. Future expansions will address the unique needs of landlords and employees, ensuring that the platform becomes a comprehensive, all-encompassing solution for everyone involved in the Solacia ecosystem.
For Residents: A Bridge to Independence
Solacia Connect transforms how residents engage with their accommodation, support services, and personal development. Designed to meet the unique needs of individuals on their journey to stability, the platform provides an accessible, user-friendly interface that puts control into the hands of residents.
Key Features for Residents:

1. Accommodation and Service Management
- Simplify Your Living: Residents can access tenancy agreements, submit maintenance requests, and monitor updates—all in one place.
- Tailored Recommendations: Personalised suggestions for training, services, and job opportunities ensure residents receive the guidance they need.

2. Virtual Support and Communication
- Stay Connected: Communicate directly with case managers, caregivers, and mentors via messaging or video calls.
- Accessible Counselling: Schedule virtual mental health or support sessions without leaving home, ensuring timely and comfortable access to help.
- Peer Engagement: Join group check-ins and peer support sessions to build community and share experiences.

3. Training and Growth Opportunities
- Learn and Progress: Browse and enrol in workshops covering digital skills, financial literacy, and career development.
- Pathways to Employment: Explore job openings, apprenticeships, and volunteering roles that align with individual goals and interests.

4. Resource Hub
- Knowledge at Your Fingertips: Access an up-to-date library of guides on mental health, budgeting, and local community services.
Why It Matters for Residents:
Solacia Connect places residents in control of their journey, offering tools to manage their lives, access immediate support, and connect with opportunities that pave the way toward independence. It’s a bridge to empowerment, enabling individuals to take active steps toward a brighter future.
For Landlords: Seamless Property Management
At Solacia, we aim to make property management effortless for landlords. Through Solacia Connect, landlords can list their properties and provide essential details, while we take care of the day-to-day operations, ensuring their investments are managed efficiently and professionally. This comprehensive solution is designed to offer landlords peace of mind while allowing them to focus on other priorities.
Key Features for Landlords

1. Property Listings Made Simple
- Upload property details, photos, and descriptions directly through Solacia Connect.
- Provide essential contact details and property specifications to streamline the listing process.
2. Contracts and Agreements
- Access and review contracts between Solacia and the landlord directly within the platform.
- View terms related to property management, rental agreements, and compliance requirements.
3. Compliance Certificates
- Submit and manage essential certifications, including gas safety, electrical safety, and energy performance certificates.
- Receive reminders for upcoming renewals to ensure properties remain compliant.
4. Rent Collection and Payment
- Solacia will collect rent from tenants and ensure timely payments are made directly to the landlord.
- Access detailed statements and payment histories through the platform.
5. Property Maintenance and Repairs
- Solacia takes full responsibility for maintaining the property, ensuring tenant satisfaction and property upkeep.
- Landlords can track maintenance activities and receive updates on repair requests handled by our team.
Why Solacia Connect Matters for Landlords
By centralising essential processes on Solacia Connect, landlords can enjoy a hassle-free experience while ensuring their properties are managed with care and professionalism.
Benefits Include:
- Efficiency: Simplified property listing and contract management save time and effort.
- Compliance Assurance: Maintain up-to-date certificates with ease, reducing risks.
- Transparency: Access detailed financial and maintenance records at your convenience.
- Peace of Mind: Solacia takes full responsibility for property management, ensuring that both tenants and landlords are satisfied.
Through Solacia Connect, we provide landlords with a seamless property management solution, fostering trust and transparency while ensuring their investments are in capable hands. With Solacia managing the details, landlords can focus on what matters most to them, knowing their properties are expertly handled.
For Employees: Streamlining Operations
Internally, Solacia Connect serves as a powerful tool for employees, enabling them to deliver exceptional support to residents and landlords while enhancing collaboration within the team. The platform is designed to simplify workflows, reduce administrative tasks, and promote professional growth.
Key Features for Employees

Access internal training modules and certifications to build skills and stay aligned with best practices.
Training and Development

Log absences, track hours, and submit timesheets directly through the platform.
Time and Absence Management

Submit and track expense claims efficiently, ensuring timely approvals.
Expense Reporting

Access tenant information and respond to queries promptly, maintaining a high standard of service.
Tenant Support Tools

Share updates, manage tasks, and access internal announcements to stay connected and aligned.
Team Collaboration
Why It Matters for Employees
Solacia Connect allows employees to focus on what matters most—delivering care, professionalism, and efficiency. By reducing time spent on administrative tasks, the platform empowers staff to prioritise meaningful engagement with residents and landlords.
A Vision for the Future
As Solacia Connect evolves, it will continue to be the cornerstone of our mission to provide accessible, efficient, and impactful support. By prioritising the needs of residents in its first phase and expanding to include landlords and employees, the platform exemplifies our holistic approach to housing and community care.
Key Benefits of Solacia Connect
- Empowerment: Residents, landlords, and employees gain the tools and resources they need to succeed.
- Efficiency: Streamlined workflows reduce barriers and simplify day-to-day operations.
- Connection: Stronger communication fosters collaboration and builds trust across the Solacia ecosystem.
Solacia Connect is not just a platform—it’s a transformative tool that reflects our commitment to innovation, accessibility, and empowerment. Through this digital hub, we bridge gaps, strengthen connections, and create a foundation for lasting support and success.
Solacia Connect is not just a platform
It’s a transformative tool that reflects our commitment to innovation, accessibility, and empowerment. Through this digital hub, we bridge gaps, strengthen connections, and create a foundation for lasting support and success.